Automation refers to the use of technology, software, or machines to perform tasks, processes, or activities with minimal or no human intervention. The goal of automation is to increase efficiency, reduce human error, lower operational costs, and improve productivity by allowing repetitive, time-consuming, or complex tasks to be executed more quickly and accurately. Automation can be applied across various industries, from manufacturing and logistics to finance, healthcare, and information technology.
Automation relies on a range of technologies such as robotics, artificial intelligence (AI), machine learning (ML), sensors, software applications, and control systems. These technologies enable machines or software to perform tasks that were traditionally carried out by humans.
This involves using software applications or scripts to perform repetitive tasks. It includes tools like robotic process automation (RPA), which mimics human actions to handle tasks such as data entry, invoice processing, and customer service interactions.
Refers to the automation of end-to-end business processes, often using workflows, AI, and integrated systems to perform tasks across different departments. This can include automating supply chain management, order processing, or employee onboarding.